Welcome to London, the bustling capital of the United Kingdom! Upon your arrival, our representative will greet you at the airport and assist with your transfer to the hotel. After check-in, take some time to relax and recover from your journey. Depending on your flight arrival time, you may have the evening free to explore the surroundings or unwind at the hotel. If you arrive early, you can take a short walk in nearby Windsor or simply rest in preparation for the exciting journey ahead. Dinner will be arranged for you; however, please note that in case of a late flight arrival (after 6:30 PM), a packed dinner may be provided to ensure your comfort. Begin your European adventure in true British style—calm, classic, and comfortable. (Dinner)
Europe Without Limits | Travokash Group Tour
Package Detail
Embark on a captivating 16-day journey through Europe, beginning in the iconic city of London. Explore British grandeur with a guided city tour featuring Big Ben, Buckingham Palace, and the London Eye, and enjoy interactive experiences at Madame Tussauds. Discover the heritage of Lords Cricket Ground and indulge in luxury shopping at Bicester Village before crossing the English Channel to France. Welcome to Paris, the City of Lights! Admire world-famous landmarks on a guided city tour, including the Eiffel Tower (2nd level) and a romantic Seine River Cruise. Spend a full day reliving fairytales at Disneyland Paris before heading to Brussels for a quick orientation tour covering the Grand Place, Manneken Pis, and a photo stop at the Atomium. In the Netherlands, enjoy a canal cruise in Amsterdam and explore either the vibrant Keukenhof Gardens or the traditional village of Zaanse Schans. Travel to Cologne to witness its magnificent Gothic cathedral, then on to the scenic Black Forest and Rhine Falls in Switzerland. In Zurich, marvel at the snowy peaks of Mt. Titlis aboard the rotating Rotair cable car and opt for a breathtaking excursion to Jungfraujoch – Top of Europe. Visit Vaduz and the shimmering Swarovski Crystal World en route to Innsbruck, then continue to Italy. Sail through Venice on a private boat and enjoy a classic Gondola ride. See the Leaning Tower of Pisa, Renaissance masterpieces in Florence, and panoramic views from Piazzale Michelangelo. Finally, explore Rome and Vatican City, visiting St. Peter’s Basilica, the Colosseum, and Trevi Fountain, bringing your grand European adventure to a perfect close. With luxury coach travel, hand-picked hotels, daily Indian meals, and an expert Tour Manager throughout—this journey promises unforgettable memories
Trips Highlights
Stay in good 4-star hotels in Europe
Discover London’s iconic sights with visits to Big Ben, Buckingham Palace, Madame Tussauds, and the London Eye.
Dive into cricket heritage at Lords Stadium and enjoy luxury shopping at Bicester Village.
Cross the English Channel by ferry and arrive in Paris for a warm evening welcome in the City of Lights.
Discover Paris with the Eiffel Tower, Seine Cruise, and a magical day at Disneyland.
Explore Brussels' Grand Place and Atomium, and cruise through Amsterdam’s scenic canals.
Visit Venice with a romantic Gondola ride, the Leaning Tower of Pisa, Florence’s Duomo, and Rome’s Colosseum and Trevi Fountain.
Enjoy Swiss delights at Rhine Falls, Mt. Titlis, and optional Jungfraujoch – Top of Europe.
Visit the Swarovski Crystal Museum, experience Vaduz toy train, and shop for Swiss watches and chocolates in Lucerne.
Savour Belgian waffles, relish authentic Italian pizza and pasta, and indulge in creamy gelato.
14 Indian Jain/Vegetarian/Non-Vegetarian Lunches
15 Indian Jain/Vegetarian/Non-Vegetarian Dinners
All Transfers and Tours by Luxury AC Coach
Services of an English/Hindi Experienced Tour Manager
All Driver and Tour Manager Tips Included
Day Wise Itinerary
After breakfast, step out for a full day of sightseeing in London, a city where tradition meets trend. Your expert local guide will lead you through some of the most celebrated landmarks in the British capital. Drive past Hyde Park, Big Ben, The Houses of Parliament, and the magnificent Westminster Abbey. Stop for photos at Buckingham Palace, and if you're lucky, witness the Changing of the Guard (subject to schedule). Continue through Trafalgar Square, Piccadilly Circus, and the historic Tower Bridge, soaking in London’s majestic skyline. Next, visit the world-famous Madame Tussauds Wax Museum, where lifelike wax figures of celebrities, royalty, and sports legends await your selfies. From here, head to the iconic London Eye—Europe’s tallest cantilevered observation wheel—for breathtaking panoramic views of the Thames, Parliament, and beyond. Enjoy a delicious Indian lunch during the day, followed by free time to shop or relax. The evening offers a chance to walk around the city, admire the twilight-lit buildings, or return to your hotel to unwind. Dinner will be served at an Indian restaurant or hotel. With history, culture, and scenic splendor, Day 2 gives you a true taste of London in its full glory. (Breakfast, Lunch and Dinner)
Service
Start your day with a fulfilling breakfast before heading to a sacred ground for cricket lovers—Lords Cricket Stadium. Known as the “Home of Cricket,” this world-famous venue offers a fascinating guided tour, where you’ll explore the players’ dressing rooms, the Long Room, and walk through the iconic corridor leading to the pitch. Feel the legacy of over 200 years of cricketing history as you stand where legends have played. If Lords is unavailable on the day of visit due to events or closures, an alternate visit to the Tower of London will be arranged—a historic fortress that holds centuries of royal secrets and the dazzling Crown Jewels. Later in the day, drive to the stylish Bicester Village Outlet Mall, one of Britain’s top luxury shopping destinations. From global designer brands to high-street favourites, enjoy free time for shopping your heart out at attractive discounted prices. Throughout the day, enjoy Indian meals that include a well-planned lunch and dinner. You’ll also have some leisure time to sip a coffee or explore dining outlets inside the shopping village. Whether you're a shopaholic or just soaking in the charming English countryside ambiance, Bicester offers a laid-back contrast to London’s energy. Return to the hotel by evening with shopping bags full and spirits high. (Breakfast, Lunch and Dinner)
Service
After breakfast, check out and prepare for a memorable journey as you bid farewell to the United Kingdom. You'll drive to the historic Dover port, where your group will board a scenic ferry to Calais, crossing the iconic English Channel—a classic European experience in itself. On arrival in Calais, continue your coach journey through the picturesque French countryside toward Paris. The drive will take approximately 4–5 hours, offering the perfect time to relax, enjoy the views, or catch a nap en route. To ensure your comfort during the drive, a packed lunch will be thoughtfully arranged, so you can dine conveniently while on the move. By early evening, you’ll arrive in the magnificent City of Lights—Paris. Upon reaching, head straight for a delicious Indian dinner before checking in at the hotel. After dinner and a smooth check-in, the rest of the evening is at leisure to relax. Paris greets you with its charming streets, elegant architecture, and promise of unforgettable memories in the days ahead. The next few days will reveal the city's most enchanting highlights—from the Eiffel Tower and Seine River Cruise to Disneyland magic. (Breakfast, Lunch and Dinner)
Service
After a delightful breakfast, embark on a panoramic guided city tour of Paris, exploring its most iconic and glamorous sights. Drive past the elegant Place Vendôme, Opéra Garnier, Musée d’Orsay, Place de la Concorde, and the world-renowned Champs-Élysées. Marvel at architectural wonders like the Arc de Triomphe, Alexander Bridge, and Les Invalides, each telling a story of the city’s rich history and grandeur. Next, ascend to the 2nd level of the Eiffel Tower, where breathtaking views of Paris await — an unforgettable photo opportunity! Later, set off on a romantic Seine River Cruise, drifting gently past stunning landmarks like Notre-Dame, Louvre Museum, and charming riverside façades. The illuminated bridges and skyline offer a dreamy Parisian evening experience. (Breakfast, Lunch and Dinner)
Service
Get ready for a day packed with fun, fantasy, and unforgettable experiences at Disneyland Paris, one of Europe’s most popular theme parks. Today, you can choose to explore either the enchanting Disneyland Park, where five immersive lands bring classic Disney tales to life, or the Walt Disney Studios Park, where movie magic takes center stage with thrilling shows, behind-the-scenes secrets, and jaw-dropping stunts. Feel the magic as you stroll through Sleeping Beauty’s Castle, join Captain Jack Sparrow on a pirate adventure, or zoom through space with Buzz Lightyear. Don’t miss the colourful street parades and character meet-and-greets that add charm to every corner of the park. At the studios, be amazed by professional stunt performances, discover how animation is created, and explore real-life film sets. Whether you're a thrill-seeker, a Disney fan, or just looking for a memorable day out, Disneyland Paris offers something for everyone — from adrenaline-pumping roller coasters to calm, whimsical rides for kids. Relish a day full of joy and wonder with your loved ones. (Breakfast, Lunch and Dinner)
Service
After enjoying a hearty breakfast, check out from your Paris hotel as we begin our journey to the Netherlands. En route, we stop in Brussels, the charming capital of Belgium and the de facto headquarters of the European Union. This cosmopolitan city beautifully blends historic charm with modern elegance. Our first stop is the Grand Place, a UNESCO World Heritage Site and one of Europe’s most stunning squares. Surrounded by elegant guildhalls and the 15th-century Brussels Town Hall, it’s the perfect spot to soak in the grandeur of Belgian architecture. From there, we take a short walk to the beloved Manneken Pis statue – a small but iconic figure that represents the city's playful spirit. Next, enjoy a photo stop at the Atomium, an architectural marvel and one of the most recognisable landmarks in Belgium. Originally constructed for the 1958 World Expo, the Atomium’s futuristic spheres make for a memorable backdrop. We then continue our journey toward Amsterdam, crossing scenic countryside and arriving in the Netherlands by evening. Upon arrival, check in to your hotel located near Schiphol Airport. The evening is free for you to explore Amsterdam at your own pace. Whether you choose to relax at the hotel or venture into the city to experience its vibrant nightlife, today offers the perfect mix of sightseeing and leisure. (Breakfast, Lunch and Dinner)
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After a delicious breakfast and hotel check-out, get ready to experience the charm of the Netherlands. Depending on your travel date, today’s highlight will be either the iconic Keukenhof Gardens or the traditional village of Zaanse Schans. Until 12 May: Enjoy a visit to the vibrant Keukenhof Gardens, a floral paradise showcasing millions of tulips, daffodils, and hyacinths in full bloom—perfect for photos and a joyful springtime stroll. From 13 May: Explore the charming village of Zaanse Schans, famous for its wooden houses, working windmills, and artisan workshops. Watch a live clog-making demo, visit a traditional cheese farm, and get a glimpse of authentic Dutch life. Next, discover Amsterdam from a unique angle aboard a glass-topped canal cruise. Sail through the historic canals lined with picturesque buildings, arched bridges, and heritage-rich quarters that define the city’s charm. After lunch, begin your journey toward Germany. Your next stop is the stunning city of Cologne, where you'll enjoy an outside view of the magnificent Cologne Cathedral – a UNESCO World Heritage Site and one of the most impressive Gothic structures in Europe. With its twin 515-foot spires, the cathedral is a masterpiece of medieval architecture and an iconic symbol of the city. We then continue onward to Frankfurt. As today involves a long yet scenic drive, a packed dinner will be provided for your convenience. Upon arrival, check in to your hotel and unwind after a day full of cross-border discoveries. (Breakfast, Lunch and Dinner)
Service
After enjoying a hearty breakfast, we check out and begin our scenic journey toward the Black Forest region of Germany, famed for its dense woodlands, charming villages, and timeless folklore. As we drive through winding forest roads surrounded by towering pines and firs, you’ll feel as if you’ve stepped into the pages of a fairy tale. En route, we visit a local cuckoo clock workshop, where you can witness skilled craftsmen creating intricate timepieces using traditional techniques passed down through generations. This is also the perfect place to pick up an authentic Black Forest souvenir. Relax with a warm beverage and soak in the serene beauty of this picturesque region, known for its tranquil atmosphere and postcard-perfect settings. From here, we continue our journey across the border into Switzerland, with a spectacular stop at Schaffhausen, home to one of Europe’s greatest natural wonders — the Rhine Falls. Cascading with immense force, the Rhine Falls is Switzerland’s largest and most powerful waterfall. Witness the thunderous roar and misty spray as water plunges over 150 metres in width — a moment you’ll want to capture with your camera and in your memory forever. After this refreshing encounter with nature, we drive to Zurich for check-in at your hotel. Enjoy the evening at leisure and prepare for more Swiss adventures ahead. (Breakfast, Lunch and Dinner)
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After breakfast, get ready for a thrilling alpine experience as we head to the mountain village of Engelberg. From here, enjoy a series of cable car rides leading up to the spectacular Mt. Titlis, culminating in the breathtaking Rotair, the world’s first revolving cable car. At 3,020 meters above sea level, soak in stunning 360-degree views of snow-covered peaks, deep crevasses, and glistening glaciers. Test your nerves with a walk on the Cliff Walk, Europe’s highest suspension bridge, perched along the edge of Mt. Titlis — an unforgettable experience! Later, we descend and travel to the beautiful city of Lucerne. Enjoy an orientation tour of its highlights, including the Chapel Bridge (Kapellbrücke) and the moving Lion Monument. Enjoy some free time to shop for Swiss souvenirs like watches, chocolates, and knives before heading back to Zurich. (Breakfast, Lunch and Dinner)
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After breakfast, get ready for a truly magical Alpine experience. Today, you have the opportunity to join an unforgettable excursion to Jungfraujoch – The Top of Europe (available at an additional cost). We begin by heading to Grindelwald Terminal, where the state-of-the-art Eiger Express gondola swiftly takes you to Eigergletscher Station in just 15 minutes. From there, board the legendary cogwheel train that ascends to the highest railway station in Europe at 11,333 feet. At the summit, immerse yourself in a world of eternal snow and ice. Wander through the Ice Palace, where artists sculpt masterpieces in frozen form, and take in jaw-dropping views of the Aletsch Glacier from the panoramic Sphinx Observatory — a true high point of your European adventure. Those who prefer a more relaxed day can spend time in Interlaken, a scenic town nestled between two lakes and surrounded by the majestic Swiss Alps. Whether shopping for Swiss souvenirs or enjoying a lakeside walk, Interlaken offers a peaceful escape. Later in the day, regroup and return to Zurich for the night. (Breakfast, Lunch and Dinner)
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This morning, after breakfast and check-out, we continue our European journey toward Austria with exciting stops along the way. First, we arrive at Vaduz, the charming capital of Liechtenstein. Hop aboard a scenic toy train ride, a delightful 30-minute journey that takes you past the key landmarks and scenic corners of this small yet fascinating country. Next, head to Wattens, Austria, for a visit to the world-famous Swarovski Crystal Worlds. Marvel at the dazzling art installations and crystalline exhibits that showcase Swarovski’s legacy of brilliance. The museum and shop are a must-see for design lovers and shoppers alike. We then drive to Innsbruck, the capital of the Tyrol region, nestled in the Alps. On arrival, enjoy an orientation tour starting with the city’s most iconic symbol — the Golden Roof (Goldenes Dachl), built in the 1500s for Emperor Maximilian I. Stroll through Maria Theresien Strasse, lined with charming cafés, elegant boutiques, and striking Baroque architecture. After the tour, check in to your hotel in Innsbruck and relax after a culturally rich day. (Breakfast, Lunch and Dinner)
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After breakfast, check out and begin your journey to the romantic city of Venice — the floating jewel of Italy, built entirely on water and admired for centuries for its timeless beauty and charm. Arrive at the Venice pier, where a private boat will take you across the shimmering Giudecca Canal to St. Mark’s Square, the heart of the city. Admire the magnificent St. Mark’s Basilica, a masterpiece of Byzantine architecture, and gaze at the towering Bell Tower and Clock Tower, decorated with zodiac signs and a moon phase display. Next, see the historic Bridge of Sighs, built in white limestone, arching over the Rio di Palazzo and connecting the Doge’s Palace to the old prison cells — a place filled with history and legend. Later, treasure a romantic gondola ride through the charming canals of Venice. Glide past elegant bridges and baroque façades in a classic flat-bottomed Venetian boat, a truly magical way to experience this iconic city. After this memorable experience, return to the pier and continue to Padova, where you’ll check in for an overnight stay. (Breakfast, Lunch and Dinner)
Service
Enjoy breakfast and check out as we head to the world-famous town of Pisa. Explore the Piazza dei Miracoli (Square of Miracles) and see the iconic Leaning Tower of Pisa, a marvel that continues to defy gravity. Also within the square are stunning monuments such as the Cathedral of St. Mary of the Assumption, the Baptistery, the Monumental Cemetery, and the Sinopie Museum — a site steeped in medieval history and architectural brilliance. We then travel to Florence, the artistic capital of Tuscany and the birthplace of the Renaissance. On arrival, take a guided city tour that begins with the majestic Duomo (Cathedral of Santa Maria del Fiore) — a symbol of the city, along with its impressive Campanile (Bell Tower) and the Baptistery with its famous “Gates of Paradise”. Continue to Piazza della Signoria, a living open-air museum filled with magnificent Renaissance sculptures and flanked by the grand Palazzo Vecchio. Walk across the Ponte Vecchio, Florence’s historic bridge lined with artisan shops, offering scenic views of the River Arno. Later, drive up to Piazzale Michelangelo for a panoramic viewpoint that showcases Florence’s iconic skyline in all its glory — a perfect photo opportunity. Before we depart, enjoy free time for shopping, where you can pick up leather goods, handmade souvenirs, or local delicacies. We end the day with a scenic drive into the Tuscany region, arriving at your hotel for a relaxing overnight stay. (Breakfast, Lunch and Dinner)
Service
After a delicious breakfast, check out from your hotel as we journey to Rome, the magnificent capital of Italy, often referred to as The Eternal City for its centuries-old legacy and timeless charm. Accompanied by an English-speaking guide, today’s exploration begins with a visit to a sovereign state within Rome itself — Vatican City, the smallest country in the world, covering just around 100 acres. Here, step into the grand St. Peter’s Basilica, a sacred site and architectural masterpiece, featuring the works of legends like Michelangelo and Bernini. Don’t miss the breathtaking Pietà and the soaring dome that defines the skyline of Vatican City. Please note: visitors must be modestly dressed (no shorts or sleeveless tops) to enter religious sites. Next, return to central Rome and visit the mighty Colosseum from the outside — the iconic amphitheater that once hosted gladiator battles and continues to symbolize the grandeur of ancient Rome. As we stroll through the city's historic core, admire the Victor Emmanuel Monument at Piazza Venezia, dedicated to the first king of unified Italy. Our final sightseeing stop is at the enchanting Trevi Fountain, where you can toss a coin and make a wish — a tradition that promises your return to Rome. This stunning Baroque masterpiece is a true symbol of Roman romance and artistry. Later, enjoy a delicious dinner before heading to your hotel in Rome for check-in. After a day of rich cultural experiences and architectural marvels, relax and prepare for your journey home the following day. (Breakfast, Lunch and Dinner)
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After breakfast, it’s time to bid farewell to your unforgettable journey across Europe. Check out from the hotel and transfer to the airport for your flight back home. If your return flight is from Milan, please note the drive from Rome or Arezzo may take up to 6 hours, so early departures may be arranged accordingly. As you leave, take with you memories of iconic cities, incredible landscapes, cultural wonders, and the warmth of shared experiences — a journey you’ll cherish forever.
Service
Inclusions, Exclusions & Terms
Inclusions
- INCLUSIONS
Unless expressly stated otherwise in writing, the following shall apply:
AccommodationHotel/resort accommodation shall be provided only as specifically mentioned in the confirmed itinerary, including hotel category, room type, meal plan and number of nights.TransportationAirport transfers, intercity transfers, sightseeing transportation or other transportation services shall be included only where expressly mentioned in the confirmed itinerary.FlightsAir tickets shall be included only where specifically mentioned and confirmed in writing. Airline baggage allowance, seat selection, meals, cancellation/change charges and other airline-specific facilities shall remain subject to the applicable airline fare rules.Sightseeing & Activities
Sightseeing, excursions, entrance tickets and activities shall be included only to the extent specifically mentioned in the final itinerary/booking confirmation.Meals Meals shall be provided strictly according to the meal plan mentioned in the confirmed booking. Any meal, beverage or special dietary requirement not expressly included shall be chargeable separately.Visa AssistanceWhere visa assistance is included, Travokash shall provide assistance/documentation support as applicable. Visa approval is solely subject to the decision of the relevant embassy, consulate or immigration authority.Travel InsuranceTravel insurance shall be considered included only where specifically mentioned and separately confirmed in the booking documents.Other Services Any additional service shall be considered part of the package only if it is expressly mentioned in the written quotation, invoice, itinerary or booking confirmation issued by Travokash.
Exclusions
Unless specifically mentioned as included in writing, the following shall not form part of the package price:
- Passport charges and passport-related expenses.
- Visa fees, immigration fees, embassy/consular charges and government charges.
- Travel insurance premiums or claim-related expenses.
- Airline seat selection, excess baggage, meals or ancillary services.
- Personal expenses including laundry, telephone calls, minibar, room service and shopping.
- Food and beverages not specifically included in the itinerary.
- Hotel security deposits, incidental deposits or charges payable directly to the hotel.
- Optional sightseeing, activities, excursions and experiences.
- Any expenses arising due to flight delays, cancellations, missed connections or schedule changes, subject to the applicable airline/supplier terms.
- Expenses caused by personal negligence, misconduct, failure to follow instructions or failure to comply with applicable travel requirements.
- Expenses arising from loss, theft or damage of personal belongings.
- Medical expenses, hospitalisation or treatment expenses unless expressly covered under a valid insurance policy or specifically contracted service.
- Immigration penalties, deportation expenses, overstaying charges or expenses arising from violation of local laws.
- Expenses arising because of incorrect, incomplete or invalid information/documents supplied by the traveller.
- Any increase in taxes, government levies, fuel surcharge, airline surcharge, exchange-rate variation or supplier-imposed charges occurring after quotation, subject to applicable booking terms.
- Any service or facility not expressly mentioned in the final confirmed itinerary/invoice.
Payment Policy
- Booking & Payment Confirmation
Submission of an enquiry, quotation or provisional itinerary shall not constitute a confirmed booking or reservation.
2. Advance Payment
The customer shall be required to pay the advance amount specified in the quotation, invoice or booking confirmation. The applicable advance percentage/amount may vary depending upon the destination, travel dates, supplier terms, airline, hotel, visa requirements and nature of services booked.
3. Balance Payment
The remaining balance amount must be paid within the due date specified in the invoice or booking confirmation.
Travokash may require full payment before the commencement of travel or before issuance/confirmation of certain services where required by the relevant supplier.
4. Payment Due Dates
Failure to make payment within the stipulated due date may result in:
Cancellation of provisional reservations;Loss of applicable promotional fares or rates;Repricing of flights, hotels or other services;Cancellation charges as applicable;Supplier-imposed penalties or charges; and/orNon-availability of the originally quoted services.
Any additional amount arising due to delayed payment shall be payable by the customer, subject to applicable terms and law.
5. Payment Methods
Payments may be made through the payment methods made available by Travokash, including applicable bank transfer, payment gateway, card, EMI or other approved payment modes.
A payment shall be treated as received only after successful confirmation/realisation of the payment through the applicable payment channel.
6. Payment Gateway / Bank / EMI Charges
Where applicable, payment gateway charges, banking charges, EMI processing charges, financing charges, convenience charges, taxes or other transaction-related charges shall be payable in accordance with the applicable transaction terms and shall be communicated to the customer wherever required.
For EMI/financing transactions, the approval, tenure, interest, processing fee, eligibility and other financing terms are subject to the respective financing partner's policies and approval.
7. EMI / Financing Bookings
Where the customer chooses an EMI or financing option, the travel booking shall remain subject to successful completion and confirmation of the applicable financing/payment process.
Travokash does not guarantee approval of any loan, EMI or financing facility.
Any financing agreement entered into by the customer with a bank, NBFC, financing company or other financing provider shall be governed by the terms of that respective provider.
8. Pricing & Repricing
All prices quoted by Travokash are based on the availability and rates prevailing at the time of quotation and shall remain subject to the validity period specified in the quotation.
Airfares, hotel rates, taxes, government charges, exchange-rate fluctuations, fuel surcharges and supplier charges may change before final confirmation.
Accordingly, a quotation does not constitute a price guarantee unless expressly confirmed in writing.
9. Taxes & Government Charges
Applicable GST, government taxes, levies, visa fees, airport charges, tourism taxes, local taxes and other statutory charges shall be payable as applicable and as specified in the quotation/invoice.
Any statutory increase or newly imposed charge after confirmation may be payable by the customer where applicable.
10. Third-Party Supplier Payments
Certain travel services may require Travokash to make advance or full payments to airlines, hotels, transport operators, visa service providers, activity providers or other suppliers.
Once such payments have been made, refunds, cancellations or amendments shall remain subject to the applicable supplier's terms and conditions, in addition to Travokash's applicable booking terms.
11. Payment Proof
The customer shall retain the payment receipt/transaction reference issued through the applicable payment channel.
In case of any payment discrepancy, the customer may be required to provide the relevant transaction reference, payment confirmation or bank statement for verification.
12. Failed / Reversed / Chargeback Transactions
If a payment is unsuccessful, reversed, disputed, charged back or otherwise not received by Travokash, the corresponding amount shall remain payable until the transaction is successfully settled or otherwise resolved.
Where a chargeback or payment dispute results in costs, penalties or supplier losses, Travokash may seek recovery of amounts actually payable, subject to applicable law.
13. Booking Documents
The customer is responsible for reviewing the quotation, invoice, itinerary, payment schedule and booking confirmation before making payment.
Payment of the booking amount shall constitute acknowledgement that the customer has reviewed the applicable booking details and terms, subject to rights available under applicable law.
14. No Verbal Modification
Any modification to the payment schedule, amount, waiver, discount or other commercial arrangement shall be valid only when confirmed by Travokash in writing by an authorised representative.
15. Outstanding Amount
Travokash reserves the right, subject to applicable law and the applicable booking terms, to withhold issuance/release of documents or services where an amount remains outstanding beyond the agreed payment deadline.
16. Specific Booking Terms
Where the invoice, quotation, itinerary or supplier confirmation specifies a different payment schedule or specific payment condition, the specific written condition applicable to that booking shall prevail over the general payment policy, subject to applicable law.
17. Customer Acknowledgement
“I/We acknowledge that I/we have reviewed the applicable quotation, invoice, payment schedule and booking terms and understand that the booking is subject to timely payment, availability and the applicable terms of the relevant service providers.”
Cancellation Policy
- General Cancellation Condition
- Any cancellation request must be submitted to Travokash Private Limited (“Travokash”) in writing through the authorised communication channel. Cancellation shall be considered effective only after written acknowledgement/confirmation by Travokash.
2. Cancellation ChargesCancellation charges shall be determined based on:
The date on which the cancellation request is received;The applicable cancellation policy of the airline, hotel, transport provider, tour operator or other supplier;Destination and travel dates;Type of fare/rate booked;Whether the service is refundable, partially refundable or non-refundable; andAny applicable government, visa, payment gateway, financing or other charges.
The specific cancellation terms communicated in the quotation, invoice, itinerary or booking confirmation shall apply to that booking, subject to applicable law.
3. Supplier Cancellation RulesTravel services are frequently provided by independent third-party suppliers. Where a supplier imposes cancellation charges or retains an amount under its applicable terms, Travokash may deduct the actual applicable supplier charges from any amount otherwise refundable to the customer, subject to applicable law.
4. Non-Refundable ServicesCertain services may be wholly or partially non-refundable, including, where applicable:
Non-refundable airline fares;Promotional/special fares;Non-refundable hotel reservations;Visa/application fees;Travel insurance premiums where the insurer's terms do not permit refund;Certain activity/event tickets;Processing or service charges where expressly disclosed;Supplier deposits;Financing/EMI-related charges; andAny other component expressly identified as non-refundable before booking.
5. Cancellation After Booking ConfirmationOnce a booking has been confirmed and payment has been made, cancellation shall be subject to the cancellation terms applicable to the particular services purchased.
A refund shall not automatically equal the amount originally paid.
The refundable amount, if any, shall be calculated after deducting applicable cancellation charges and other amounts permitted under the applicable booking/supplier terms.
6. Cancellation Close to DepartureCancellation made shortly before the scheduled travel date may result in higher cancellation charges or complete loss of the applicable booking amount depending upon the supplier's rules.
Where the supplier's policy provides for 100% cancellation charges, no supplier refund may be available.
7. No-ShowIf the customer fails to appear for a flight, hotel check-in, transfer, sightseeing service, activity or other confirmed service without cancelling in accordance with the applicable cancellation procedure, the booking may be treated as a No-Show.
No-show bookings may be non-refundable and/or subject to applicable supplier charges.
8. Partial CancellationWhere only part of a booking is cancelled, the refund shall be calculated only in respect of the cancelled component and shall remain subject to the applicable supplier terms.
Cancellation of one component does not automatically cancel the remaining components.
9. Modification vs CancellationA request to change travel dates, passenger details, hotel, flight, itinerary or other booking component may be treated as an amendment/rebooking rather than a cancellation.
Such amendment may be subject to fare difference, supplier amendment charges, taxes, service charges and availability.
10. Visa Rejection / DelayVisa fees, application fees and other charges paid to an embassy, consulate, government authority or visa service provider may be non-refundable, regardless of whether the visa is approved, refused or delayed, subject to the applicable authority/provider's rules.
Visa approval or issuance is outside Travokash's control.
11. Airline Cancellation / Schedule ChangesWhere an airline cancels, reschedules or materially changes a flight, the applicable airline's rules and available remedies shall apply.
Travokash may assist the customer with rebooking, refund or alternative arrangements where available, but the final availability and applicable conditions remain subject to the airline and relevant supplier.
12. Force Majeure / Unavoidable EventsWhere cancellation or disruption occurs due to circumstances beyond the reasonable control of Travokash, including natural disasters, war, civil unrest, government restrictions, epidemics/pandemics, strikes, severe weather, border restrictions, airline disruption or other extraordinary events, the applicable supplier, airline, hotel, insurer or authority terms shall apply.
Travokash shall provide reasonable assistance in coordinating available alternatives or refunds, subject to amounts actually recoverable from the relevant suppliers and applicable law.
13. Refund CalculationWhere a refund is applicable, the refundable amount may be calculated as:
Amount Received – Applicable Cancellation Charges – Non-Refundable Components – Applicable Charges/Deductions = Net Refund
The exact calculation shall depend upon the confirmed booking and applicable supplier terms.
14. Refund ProcessingApproved refunds shall generally be processed after Travokash receives/settles the corresponding refundable amount from the relevant supplier/payment partner, where applicable.
The processing timeline may therefore depend upon the airline, hotel, supplier, payment gateway, bank or financing partner.
15. Refund MethodWhere permitted, refunds shall normally be processed through the original payment method or another method agreed/required by the applicable payment provider.
Travokash shall not be responsible for delays attributable solely to banks, payment gateways, suppliers, airlines or other third parties.
16. EMI / Financing BookingsCancellation of a travel booking financed through an EMI/financing provider does not automatically cancel or extinguish the customer's separate financing obligations.
Any reversal, refund, interest, processing fee or adjustment shall be subject to the terms of the respective financing provider and applicable law.
17. Special Promotional PackagesPromotional, discounted, group, charter, fixed-departure or specially negotiated packages may have special cancellation and refund conditions.
Such conditions shall be communicated in the applicable quotation/booking documents and shall apply to that booking, subject to applicable law.
18. Cancellation by Travokash / SupplierIf Travokash or a supplier is required to cancel a service, Travokash shall communicate the available options to the customer and, where applicable, assist with an alternative arrangement or refund in accordance with the applicable supplier terms and applicable law.
19. Customer's ResponsibilityThe customer is responsible for reviewing the cancellation conditions applicable to the booking before making payment and for submitting cancellation requests within the applicable timelines.
20. Specific Booking Terms PrevailThe cancellation and refund conditions specifically mentioned in the quotation, invoice, itinerary, booking confirmation or supplier confirmation for a particular booking shall prevail over this general policy to the extent of any difference, subject to applicable law.
21. No Waiver of Statutory RightsNothing in this policy is intended to exclude or restrict any statutory right or remedy available to the customer under applicable law. If any provision is found to be unenforceable, the remaining provisions shall continue to apply to the extent legally permissible.
CUSTOMER ACKNOWLEDGEMENT
“I/We confirm that I/we have reviewed the applicable cancellation and refund conditions before making the booking and understand that cancellation charges and refund eligibility may vary depending upon the services booked and the applicable supplier terms.”
Important Notes
- All services are subject to availability and the final confirmation issued by Travokash.
- The services included in the booking shall be limited strictly to those specifically mentioned in the final quotation, itinerary, invoice and booking confirmation.
- Hotel check-in/check-out timings, room allocation and hotel facilities shall be governed by the respective hotel's policies.
- Transportation shall be provided strictly as per the confirmed itinerary and shall not be considered “at disposal” unless expressly mentioned in writing.
- Flight schedules, baggage allowance, seat allocation, hotel availability and other supplier services are subject to the respective supplier's terms and operational conditions.
- Final vouchers, tickets and travel documents shall be issued/shared after receipt of the required payment and confirmation of the respective services.
- Visa approval, immigration clearance and entry into any country are solely subject to the decision of the concerned authorities.
- Government taxes, visa requirements, entry rules, airline regulations and local regulations may change from time to time and may result in additional applicable charges.
- Any service, facility, activity or expense not expressly mentioned under Inclusions shall be treated as excluded.
- Cancellation, amendment and refund shall be governed by the specific booking conditions and applicable supplier policies.
- Promotional, discounted, fixed-departure and specially negotiated bookings may carry specific cancellation and refund conditions.
- The customer is responsible for providing accurate passenger details, valid travel documents and complying with applicable immigration and travel requirements.
- Travokash acts as a travel service provider/facilitator and may coordinate services through independent airlines, hotels, transport operators and other third-party suppliers.
- Any special request shall be considered subject to availability and shall be valid only after written confirmation by Travokash.
- In case of any difference between general terms and the specific terms stated in the customer's booking confirmation, the specific written booking terms shall apply, subject to applicable law.

